- Family-Owned & Trusted in Montana
- Certified HVAC Experts – Trane & Mitsubishi
- Certified HVAC Experts – Trane & Mitsubishi
- Family-Owned & Trusted in Montana
- Certified HVAC Experts – Trane & Mitsubishi
- Certified HVAC Experts – Trane & Mitsubishi
Heat Pump Service in Billings, MT
We keep your system clean, tuned, and ready for Montana weather—winter or summer. Service done cleanly, on time, and to code.
- Family-Owned & Trusted in Montana
- Certified HVAC Experts – Trane & Mitsubishi
- 24/7 Emergency Service Available
Get Fast, Reliable HVAC Service
Why Heat Pump Maintenance Matters
Your heat pump works all year, so it’s always putting in the miles. Without regular care, efficiency can drop, energy bills can rise, and you risk a breakdown when you need heat or cooling most. That’s why catching issues early is so important because it keeps your system running smoothly and saves you headaches later.
Say you live in Custer and count on a mini split to heat your cabin. One maintenance visit can clear out dust, test the system, and have it blowing strong, comfortable air again in no time.
Signs Your Heat Pump Needs Attention
Your heat pump will usually let you know when something’s wrong—it’s just a matter of knowing what to look for. Addressing problems early can prevent expensive breakdowns and extend the life of your system.
Here are some red flags that mean it’s time to call us:
- Inconsistent heating or cooling – One room feels warm while another stays cold.
- Unusual noises – Grinding, buzzing, or rattling sounds are never normal.
- Rising energy bills – A sudden increase often means your unit is working harder than it should.
- Weak airflow – This can be caused by clogged filters, duct issues, or failing components.
- Short cycling – Your system turns on and off more frequently than normal.
If you notice any of these signs, it’s best to have a professional inspect your system before the issue gets worse. Even a quick service call can restore efficiency and prevent a costly emergency later.
Repair or Replace? We’ll Help You Decide
Sometimes a simple repair is all your heat pump needs, but other times replacement is the smarter choice, especially if your system is old or inefficient. We make the decision easier by giving you a clear picture of your options, complete with cost comparisons and performance expectations.
When repair might be best:
- The issue is minor and inexpensive to fix
- Your system is under 10 years old
- Energy efficiency is still good, and bills are stable
When replacement might be better:
- The unit is 12–15+ years old
- Repairs are frequent and costly
- Your system struggles to heat or cool your home evenly
- Energy bills are climbing despite regular maintenance
No matter the outcome, we’ll guide you through the process with transparency and zero pressure, helping you choose the option that fits your comfort, budget, and long-term needs.
What’s Included in Our Heat Pump Maintenance
Our heat pump system maintenance is more than just a quick filter check. We inspect every working part, make safety checks, and give you a clear report when we’re done.
Here’s what we cover:
- Clean indoor and outdoor coils
- Check refrigerant levels
- Inspect electrical components
- Test blower and fan motors
- Clean filters and test airflow
- Verify thermostat function
- Inspect drain lines and defrost cycle
- Tighten connections and test performance
We service all major brands, including Trane, RunTru, Mitsubishi Electric, and others.
Why Call Platinum HVAC?
We’re a local company built on honest work. When you call us for HVAC service, you get real answers, clear pricing, and techs who treat your home with care.
What you get with every visit:
- EPA 608 certified service techs
- Clean and complete system checks
- No pushy upsells
- Veteran discounts
- Transparent pricing
- Financing available for larger repairs
We help you get the most out of your system without pressure.
Heat Pump Service Across 21 Montana Towns
We maintain heat pumps and mini splits for families and businesses in cities and rural communities all over South Central Montana. We’re already in your neighborhood.
We also serve in these areas:
- Billings
- Laurel
- Lockwood
- Columbus
- Park City
- Hardin
- Reed Point
- Roundup
- Red Lodge
- Worden
- Shepherd
- Pryor
- Huntley
- Joliet
- Absarokee
- Bridger
- Roberts
- Greycliff
- Livingston
- Bozeman
- Custer
- Hysham
If you live nearby and don’t see your town, just ask. We’re always adding new areas.
- If we can’t fix it, you don’t pay
What Customers Say About Our Service
Sent a message to Platinum on Sunday to fix our AC. The next morning, they called back and said they could have a technician at my house in a matter of minutes. Not even five minutes later, our guy shows up. Did some extensive testing and troubleshooting. Recharged the system and had it up and running in about an hour. Now it works better than ever. And the cost was very reasonable. Jacob (the technician) did a great job. He’s very professional and he really knows AC systems. Platinum is our first choice for HVAC repair. We’re always happy to support local businesses. Thanks
Customer
Customer service: Amazing. Communication: Amazing. Diagnosis of work: Amazing. Cost: More reasonable than others. Customer satisfaction: 5 stars. Our church experienced an AC unit that malfunctioned during one of the hottest heat waves of the Summer. A company came in and misdiagnosed the issue, giving us an astronomical repair estimate. We called around to get another opinion. Everyone we called was at least two weeks out. Several recommended Platinum. Angelo (the owner) and Orlando (the assistant?) came out the next day. They quickly identified an issue and explained the process of repairing it simply.
Customer
Last January my furnace stopped working during the middle of winter during that cold snap when it was -20 degrees. I called Angelo and he came over in the middle of the night to fix the issue. This January the same thing happened and again, Angelo and his team came over and fixed it. Every time I need something to do with hvac I call Angelo and he is on it right away. It’s always a great experience and always a great price!
Customer
Amazing company is putting it lightly… everything from the estimate to the final product being installed everything was easy, affordable, and the work is second to none scheduling and communication with the owners was amazing. very helpful and knowledgeable about the products they service. Can’t recommend this company enough
Customer
This is the 2nd time of using Platinum HVAC and they have been fantastic both times. They are efficient, honest, and their quality of work is top-notch. It’s rare to find a company that combines and great service with integrity, but these guys nail it! I highly recommend them to anyone looking for reliable HVAC work at a great price!
Customer
- Retro Installs
Why Retro Installs Are a Smart Choice for Older Homes
- Cooling
How to Get the Most Out of Your A/C This Summer
- Heating
Signs Your Furnace Might BeAbout to Fail
- Retro Installs
Why Retro Installs Are a Smart Choice for Older Homes
- Cooling
How to Get the Most Out of Your A/C This Summer
- Heating
Signs Your Furnace Might BeAbout to Fail
got questions?
WE got
answers
Do you provide emergency services?
Indeed, we are reachable across all service regions 24/7.
You deal with what HVAC brands?
Although we install and service various brands, Trane, Mitsubishi Electric, and RunTru especially hold importance.
Is it possible to finance a new HVAC system?
Certainly, through Synchrony Bank, we provide four financing levels.
How soon will I be receiving service?
There are often same-day appointments available. Give a call right now.
Ready to Schedule Heat Pump Service?
Whether it’s time for a seasonal checkup or something feels off, we’re here to help. Our heat pump service in Billings, MT, gives you confidence and comfort all year.